Photo requirements for gchange Ads?

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1

hello,
i’m just copying in the message/issue i posted on the gchange page on github.
i posted it 18 days ago, and have not gotten any response. so thought to post here.
would love to sort out my Ad on gchange, but haven’t as the photo requirements as still unclear for me.

hello,
i’ve set up a gchange account for selling items online in the g1 network.
i’ve been able to upload a number of jpeg photos, but many other photos (also jpeg), do not upload properly… either they come out very pixelated, or there is a block of lined colour comes up in the place where a photo would be?

i’m uploading using librewolf browser… but also does the same thing on ungoogled chromium, and tried on a friends brave browser…

not sure what the problem could be… the file size doesn’t seem to be an issue, as some of the older photos that i’ve added are over 5MB… the new ones i’m trying to add are between 2-4MB.

i just tried my gchange now, deleting and adding a few photos… and the same thing occured.
i have ‹ canvas › access always allowed now, but that didn’t change the photo quality, or ability to display them.

thanks.

2

Hello,

Could you upload here an image affected by the problem, so we can try to reproduce?

Does it work when you open a problematic image in an editor (like Gimp or imagick or even paint), save it, and upload the new file to Gchange?

4

If you have trouble with uploading images to the forum, try using this tool and just paste the image link in the message.

6

Your images are too big. There may be a bug in the file size check, but you need to make the images smaller (less than 1000px for each dimension should be ok).

The forum interface should automatically translate to your browser’s default language, or else you can go to the settings: « Préférences » → « Interface » → « Langue de l’interface ».

8

I just tested with the 15MB image, no bug. I don’t know what’s happening.